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Shipping Service
23 articles
How do I track the shipping status of the parcel?
Does the overseas warehouse receive parcels during the weekends and local public holidays?
Does the warehouse refuse to ship a parcel?
How long does it take for the warehouse to "check in" a parcel?
My parcel status has been "Signed" or "Delivered", why hasn't it been checked in?
How long can the parcel be stored in the overseas warehouse?
Can I return the parcel to the overseas retailer via Buy&Ship?
Is there any weight or size limitation on consolidation?
How do I arrange for delivery to me?
How do I create a shipment order?
How do I calculate the delivery fee?
How do I pay the delivery fee?
Can I combine parcels from different member accounts into a Bulk Shipment?
How do I use the Buy&Ship credits?
How to restart the payment process of the delivery fee if the payment has failed?
Can I change the delivery address?
What if no information can be found for the tracking number of the shipment?